Shipping & Payment Info

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We process and ship orders promptly from our U.S. facility.

Orders placed before 3:00 PM Central Time (Monday–Friday) are typically processed the same business day.
Orders placed before 12:00 PM Central Time on Saturdays will be processed the same day.
Orders placed after cutoff times or on holidays will be processed the next business day.


Shipping Coverage

We currently ship within:

• All 50 U.S. states
• U.S. territories

At this time, we do not offer international shipping.


Shipping Methods

We offer shipping through trusted carriers:

USPS

• Priority Mail (estimated 1–3 business days)
• Priority Express (estimated 1–2 business days)

UPS

• UPS Next Day Air
• UPS 2nd Day Air

Delivery times are estimates provided by the carrier and are not guaranteed.


Saturday Delivery (UPS)

UPS Saturday delivery is available in select areas only.

• Additional $15 fee applies
• Availability depends on delivery address
• Must contact us before 3:00 PM Central Time on Friday to arrange

Please email mytwoface@gmail.com to confirm availability and schedule.


Signature Requirement

For security purposes:

• Orders over $100 require a signature upon delivery
• Additional orders may also require a signature at our discretion

Customers may request removal of the signature requirement by contacting us at mytwoface@gmail.com prior to shipment.

By requesting signature removal, the customer accepts full responsibility for the shipment. In such cases, we are unable to offer replacements or refunds for packages that are lost, stolen, or damaged after delivery.

This helps support safe and successful delivery.


Delivery & Carrier Responsibility

• Shipping delays may occur due to USPS or UPS and are outside of our control
• Once tracking information has been provided, customers should contact the shipping carrier directly for delivery updates or questions
• If you are unavailable at the time of delivery, please contact the carrier to reschedule delivery or arrange pickup

We are not responsible for delays caused by the carrier, weather conditions, or other external factors.


Additional Information

• Customers are responsible for providing accurate shipping information at checkout
• Once an order has been shipped, responsibility transfers to the carrier


Contact

For any questions regarding shipping, please contact:

mytwoface@gmail.com

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